Clear the tmp Folder

If CaseWare software is slow, clearing the tmp Folder may improve performance

  • Close CaseView and CaseWare Working Papers.

  • From the Windows Task Manager, Click Start | Run or press the windows and R key at the same time

  • In the Run dialog, type: %temp%.
    image.png

  • Click OK. The Windows Temp folder will open.

  • Delete all BMP and TMP files from the folder that are older than 24 hour

Make sure that there is ample free space on C drive as this can cause CaseWare to run slowly.